
Holistic Manager Programme

Delivered by Nicole Utzinger, Training Director
Effective leadership is about impactful communication and considerate people management. It is about building purposeful connections and sharing meaning. Only then, can we truly engage and move others to action.
For managers (especially those first and second line managers on the front line) this means understanding communication as an act of leadership and an opportunity to create impact.
One of the most challenging management skills to grasp is to focus on important details, while at the same time zooming out to consider the bigger picture.
The same applies when it comes to communicating with impact and influence – no matter if interacting with more senior people, peers or direct reports.
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​Managers who complete this course will:
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create impact and interpersonal influence
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improve communications and engagement
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change behaviour and / or move people into action
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build and maintain trust
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connect and build rapport across hierarchies, and
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shape organisational culture.


