
How we train
Led by Nicole Utzinger, with her thirty years' experience of comms and training at global organisations, we support people and organisations tap into their potential by devising bespoke programmes including coaching, training and development workshops, and consultancy.
Our programmes have an immediate impact for delegates back in the workplace, enabling them to instantly put into practice what they have learnt.
Our workshops incorporate a blended approach, with pre-reading, assignments between sessions and importantly, a follow up session to help embed the learning and enable delegates to share what has changed for them.
Blended programmes can be designed across a longer period of time, to help ensure the learnings are sustained.
All our programmes and workshops are immersive and interactive, incorporate roleplays where delegates have the opportunity to practice all skills and techniques learned, in individual as well as group exercises (usually against tailored scenarios developed with the client), and importantly include group discussion and feedback.
Our proprietary Holistic Formula, below, sits at the heart of our design, recognising the importance of Emotional Intelligence and Context in achieving impact.

Our workshops
Our flagship programme is our Holistic Manager Programme, incorporating our patented Holistic Approach Methodology, along with our Art of Influence programme.
All our core programmes are detailed below, although we offer bespoke training across a wide range of communication skills, specific to our clients' requirements.
Corporate affairs manager, global FMCG
“I would like to express my gratitude and admiration to the Academy team for the amazing training. It was a great pleasure to work with you.
“Thanks a lot for your work, level of professionalism and commitment. All our colleagues were amazed.”
Head of internal communications, International Committee of the Red Cross
“The training with Nicole was very useful for the team. It provided us with practical tools, but also allowed us to have valuable team discussions and guidance for improving interactions with our internal stakeholders.
“I highly recommend it.”
HR VP and director, Pearson
“The Academy has delivered a series of highly interactive & engaging virtual workshops to in excess of 5,000 managers, helping them to think about their leadership style and how they engage with their teams, especially around having effective performance management conversations.
“This has delivered some impressive results. Managers from 29 countries attended over 70 sessions, with over 90% saying it directly met their learning needs and would recommend to a peer.”























