Influence 360
Delivered by Nicole Utzinger, Training Director
Understanding others is the key to influencing and building trust - both critical components to success in your work and personal life.
This workshop explores the dynamics of influencing people, starting with analysing stakeholders and determining the right way to engage with the right people.
You will discover and practice how psychology, emotional intelligence and interpersonal skills will help you to communicate with impact.
We can include some or all of the following:
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The psychology of communications and taking on different perspectives.
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Recognise and flex personal communication style to influence and motivate others.
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How to apply emotional intelligence and active listening skills to build rapport.
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Strategies for handling conflict more effectively and with more confidence.
